FAQ's
Frequently Asked Questions (FAQs)
1. What is Sky Loot?
Sky Store (Skystore.in) is an Indian online shopping platform that offers a wide range of trending and in-demand products across categories like tech, lifestyle, home, and more — all at affordable prices and delivered nationwide.
2. Do you deliver all over India?
Yes! We offer Pan-India delivery. Whether you’re in a city or a remote area, we’ll make sure your order reaches you.
3. How long does delivery take?
Orders typically arrive within 5–10 business days, depending on your location. You’ll receive a tracking link once your order is shipped.
4. How can I track my order?
Once your order is shipped, we’ll email you a tracking link. You can use it anytime to check the status of your delivery.
5. What payment methods do you accept?
We accept:
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UPI
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Debit/Credit Cards
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Net Banking
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Wallets (Paytm, PhonePe, etc.)
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Cash on Delivery (COD) – available for select products/locations.
6. Can I cancel my order?
Yes, you can request cancellation within 12 hours of placing the order or before it is shipped. To cancel, email us at support@skyloot.shop with your order details.
7. What is your return policy?
We offer a 7-day return/replacement policy for defective, damaged, or incorrect products. To initiate a return, email us at support@skystore.in with photos and order details.
8. Do you offer refunds?
Yes. Once we receive and inspect the returned product, we’ll issue a refund to your original payment method within 5–7 business days.
9. Is it safe to shop on Sky loot. shop
Absolutely. We use secure payment gateways and follow industry-standard data protection to ensure your shopping experience is safe and private.
10. How can I contact customer support?
You can reach our support team anytime at support@skyloot.shop We usually respond within 24 hours (excluding Sundays and public holidays).